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Many fraudulent PayPal look-alike emails are being circulated to PayPal customers and requesting personal information. These fraudulent emails address PayPal customers with the salutation "Dear PayPal User" or "Dear PayPal Member," and are NOT sent by PayPal.

Use the following tips to protect your PayPal account:

Never give out the following information in an email:
  • First name, last name, business name
  • Email and password combination
  • Credit card, bank account, and PIN number
  • Social Insurance [SIN] and driver's license number

Do not download attachments, software updates, or any application to your computer via a link you received in an email. PayPal will not ask you to download anything for your account to work.

Choose a unique password and change it every 30-60 days. If you are ever uncertain about the validity of an email or application, go to the PayPal web site at https://www.paypal.com/ to check it out.

If you think you have received a fraudulent email, please forward the entire email to spoof@paypal.com and then delete it.

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Protect Your PayPal Account

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Updated Wednesday 4 January, 2012 10:12 AM
Webmaster: David Mozer