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Individual blogs

Another implementation of weblogs in the workplace is the creation of individual blogs for employees, including upper management. Individual blogs in the workplace may seem strange if you imagine they'll look like some of the personal blogs found in the Internet. However, they don't have to be "unprofessional" or overly revealing. In this instance, the focus is on the content rather than the approach.

Unlike workgroup or project blogs that have multiple contributors, a single person authors an individual blog. In the workplace, it's the employee who creates it. The content the employee produces represents the work she does and her approach to it, a way to share her personality with others, just as some people decorate their cubes with comics or string up Christmas tree lights. It is a way for individuals to differentiate themselves within the organization. It's also a way for the people in an organization to get to know each other, especially if the company is spread across multiple floors, or even multiple locations.

Individual blogs get really interesting when they're implemented throughout the corporate hierarchy. Imagine the internal individual blog of a charismatic CEO. Instead of (or in addition to) those Friday afternoon pep talks and the monthly e-mailing of the vision statement, what if the CEO was constantly communicating with the organization through her weblog? The informal tone and personal nature would move beyond the image of CEO as corporate figurehead, and reveal CEO as human being. The same is true for vice presidents and managers-they're all people working together, and a personal blog allows them to share their common humanity with one another as it pertains to the workplace. Doing so creates a workplace that is more humane.

As a manager, individual weblogs allow you to get to know the people you work with on another level, and allow you to do so at a convenient time. Imagine a hypothetical individual weblog for an administrative assistant named Harold. Harold works in a small department with 15 other people; because he's the only assistant, he's responsible for a variety of tasks. In a given day, Harold may post three or four entries to his blog: a picture of his grandson's birthday party that he's just received; a post announcing that an espresso machine has been ordered for the department, including a link to the espresso machine's site where others may find details about the new machine; a brief write-up about an Excel spreadsheet that he's created for people to use to order office supplies; and a review of a book he's just read that really influenced his thinking.

What's happening here? Knowledge transfer - Heather, his friend who's an administrative assistant in another department, reads about his Excel spreadsheet idea and decides to implement it for her group, as well. Group communication means the department knows not only that a new espresso machine has been ordered, but also has easy access to the product's Web site where it can find further information to answer any questions without disturbing Harold. And next time you see Harold, you can ask about his grandson's birthday party, or that great book he recommends, and enhance your personal relationship.

Individual blogs give people in the workplace a way to share information that they think is important-and that information may not always be what "the boss" thinks is important, or Human Resources, or whoever else makes the rules. People are hired because they have something to add to the company; an individual blog provides a creative means for them to do just that.

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Updated Wednesday 4 January, 2012 10:12 AM
Webmaster: David Mozer