Where your satisfaction is guaranteed!

WHY struggle with:	Terms of Service	Key steps in keeping a computer protected
Sluggish Computer Problems	Enabling Virtual Private Network [VPN] connectivity	System wide Configuration issues
Computer Upgrades	Installing Wireless and/or Wired Networks	Installing and Configuring Applications
Installing Firewalls	Bringing Data Back From the Dead	Fixing Wireless and/or Wired Network Problems
ESET NOD32 Antivirus + AntiSpyware  Runs quietly in the background. Proactive, precise, lightweight and fast

Troubleshooting diagnostic service and configuration support. Home or Office on-site service from $55 per hour *RS*. For on-site support calls a minimum of [whichever is greater] $45 or $1.25 per kilometer trip fee will be added to your Invoice.

Enquire about our Our Recommended Wireless Infrastructure featuring MIMO technology —MIMO for Multiple Input Multiple Output is a smart radio technology that increases speed, coverage, and reliability for wireless systems. Its design helps combat distortion and interference so the Router can send its data streams farther, and more reliably.

For example, wireless gear that incorporate MIMO technology like the 4 Wireless Amigos that sense potential interference and dynamically shift to the clearest wireless channel available.

Now you can have the advantages of a computer network in your home that used to be reserved only for businesses — securely sharing your high-speed Internet connection, files, printers, and other resources. IT-Expert on Call experienced technologist can help you navigate through the many choices involved, help you find and get the best pricing, install the parts, and properly configure everything so it all works the way you need it to.

Network Gear Selection disruptive issues: In to-days technology marketplace, our experience is that most consumer grade mass produced wireless router products do not provide ROBUST seamless integrated capability and functionality in FIRMWARE [embedded system integrated capability and functionality like Routing, Firewall - NAT-T/PAT/SPI, VPN - IPSec/L2TP/PPTP, Ethernet Switch, Wireless Access Point]. And no matter how good the glowing reports and reviews are for these products, they all continue to have far too many disruptive issues.

IT-Expert on Call strives to provide our clients with a stable network environment comprised of robust devices that we know from experience will provide needed reliability, capability|functionality and transparency. Granted, our approach is a more expensive approach in the short term, but we have a mindset that networks we install and support should be invisible once set up correctly. You should just be able to use it whenever and however you want without having to deal with dropped connections, reboots, freeze ups, etc.

Wireless networks [Wi-Fi and WLAN] properly installed quickly and securely.
[Service from $125 *RS*]
Wired networks [TCP/IP over Ethernet] properly installed quickly and securely.
[Service from $150 *RS*]

Identity Theft and intrusion prevention service. Secure your computers and network from viruses, hackers and cyber thieves. Prevent cyberterrorists from invading your privacy by gaining access to your computing resources where you may be storing your Social Insurance number, Bank Account numbers, Credit Card numbers, Tax Roll numbers, Passwords, ATM PIN numbers, financial information, phone numbers, addresses, and other personal information that may be used to possibly steal your identity. Many Home computers are now connected to the Internet 24/7 and are very vulnerable. We provide the proper security solution and best practices training that can prevent hackers from gaining access to your vital information.

For example:

Security solution #2 includes five essential parts:
[1] Belkin F5D7230-4 Broadband Gateway; - features set
plus the following specialized applications:
[2] ESET NOD32 Antivirus + AntiSpyware  Runs quietly in the background. Proactive, precise, lightweight and fast;
[3] AceSoft Tracks Eraser Pro that properly protects your privacy by cleaning your tracks of past Internet activity;
[4] FireTrust's MailWasher Pro for efficient e-mail Spam control and obliteration;
[5] Hosts file implementation that effectively blocks annoying advertising, Pop-Ups, Banner ads and a host of other annoyances.
Price includes the proper Installation and configuration of all components articulated above. [Installation and configuration assumes one computer; add $350 for each additional computer utilizing your network that you would like secured with essential software applications articulated in list above]

Note: The Belkin F5D7230-4 wireless 'g' Broadband Gateway is suitable for Shopping online, Surfing the Web as well as e-mail and Online Chat including Sharing resources on your Wireless or Wired LAN. The Belkin F5D7230-4 is not suitable for [P2P] Peer to Peer applications or Handling multiple VoIP phone calls or Interactive Gaming or Streaming High Definition Video

Data Recovery Service—Bringing Data Back From the Dead

IT-Expert on Call provides a reliable, speedy & cost-effective Data Recovery Service. We are highly experienced in recovering data lost due to all imaginable logical failures. If you lost data because the drive was formatted, f'disked, hit by a virus attack, files were deleted etc. we have the tools and knowledge to retrieve your data as long as it wasn't overwritten. We offer data recovery service for all kinds of media and for all Windows file systems. We charge $300.00 initially to remove the drive in question from your computer then in our lab to inspect and analyze the drive for data recoverability. After our inspection and analysis we will tell you which files we can recover and how much the actual recovery will cost. You can choose to proceed with recovery or not. From our experience the cost for data recovery can vary from $600 to $1,200 for a single Windows hard drive recovery.

Service Satisfaction Guarantees: All on-site services [when paid in full] qualify for our 60-day guarantee for workmanship based on the services performed. Reconfigurations or changes and modifications to the operation of equipment detailed in the original service call will void any additional guarantees.

Where *RS* is indicated and requested Retired Seniors get a 20% discount on services.

Pay with a credit card or checking account.

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